Kennesaw Happenings Podcast - Episode 052 - Jody Bitton

Kennesaw Happenings Podcast - Episode 052 - Jody Bitton

As a Customer Success Specialist at Chatbooks, Jody helps customers create and enjoy beautiful photo books that capture their memories and stories. She has been working at Chatbooks since January 2017. She spent six years of experience as a Customer Support representative and now exploring the Customer Success realm. She has a Bachelor's degree in Human Development and Family Studies from Weber State University, which has given her a strong foundation in communication, empathy, and problem-solving skills. She is passionate about customer satisfaction, retention, and loyalty, and she uses my expertise in customer reviews, feedback, and direct conversations with customers to improve the quality and value of our products and services. She also excels at training, and education, ensuring that customers have a seamless and enjoyable experience with Chatbooks. She is proud to be part of a team that empowers people to preserve and share their precious moments through personalized and affordable photo books.

Connect with Jody:
https://www.linkedin.com/in/jody-b-9a6781177/?trk=public_profile_browsemap

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